The quest for quality has always been a guiding principle for our company. Microline’s dedicated Quality Policy aims to offer customers a product that fully meets their expectations, while complying with the need to optimise internal resources. All this is done without sacrificing investment in technology, which is still central to our internal and external development and improvement philosophy. The guidelines followed by Microline comply with the UNI-EN-ISO-9001:2015 standard and involve a series of processes to be followed carefully and consistently with the aim of identifying customers needs while pinpointing any problems that may arise during each project. Every job has its own challenges, but success is always determined by the efficiency and effectiveness of internal processes, from design to line set-up.
Continual technological updating of the equipment and instruments used in the different production processes is of primary importance. It is equally necessary to invest in the ongoing training of staff, who need to follow a series of procedures scrupulously to support the efficiency of the entire process while also keeping up to date with the latest developments. The Quality Policy must also undergo periodic reviews to ensure it remains effective and appropriate over time. Lastly, it is essential to ensure that present and future activities and products comply with specifications established by European directives and laws in force in our target markets. In the interests of maximum transparency, our Quality Policy is available to all customers who wish to read it.