Optimising production line operation is no longer a problem for Microline customers who can now benefit from an innovative remote assistance system available as an optional for its machinery. This technology has been developed so that the company can communicate with a customer in need of support and assistance; a convenient and practical solution that can save both time and money. When required, Microline’s specialist staff can identify the problem in real time and provide suitable instructions to enable it to be solved in record time. With a simple Internet connection, a VPN connection is established between the MRA unit and Microline server, enabling use of the remote assistance system delivering on-demand communication with the company. A Microline specialist staff member can therefore intervene directly without actually visiting the customer’s premises, instead allowing technology to take him there virtually in order to provide assistance.
The company has therefore taken a further step towards Industry 4.0, ensuring that its clients have a fast and efficient service capable of solving a problem with just one click.
Line layout design should be aimed at efficient product conveyance and, at the same time, optimum production flow, thus saving as much space as possible. The Microline engineering department is ready to help the customer design new layouts or alter existing ones
This year our Christmas greetings go out at the end of a year that’s changed the face of the world and put us all to the test.All of us here at Microline want to send out a message for peace and hope for the future, and send our best wishes to everyone who has supported us professionally and personally.
One of the strong points of a Microline machine is its versatility. Indeed, a common feature of the entire range of solutions is that of being able to work, depending on the configuration, with different materials, products and sizes, thus satisfying constantly-changing production requirements.