Optimising production line operation is no longer a problem for Microline customers who can now benefit from an innovative remote assistance system available as an optional for its machinery. This technology has been developed so that the company can communicate with a customer in need of support and assistance; a convenient and practical solution that can save both time and money. When required, Microline’s specialist staff can identify the problem in real time and provide suitable instructions to enable it to be solved in record time. With a simple Internet connection, a VPN connection is established between the MRA unit and Microline server, enabling use of the remote assistance system delivering on-demand communication with the company. A Microline specialist staff member can therefore intervene directly without actually visiting the customer’s premises, instead allowing technology to take him there virtually in order to provide assistance.
The company has therefore taken a further step towards Industry 4.0, ensuring that its clients have a fast and efficient service capable of solving a problem with just one click.
Microline is a hi-tech business capable of adapting its solutions to suit every single customer’s needs. Indeed, the company’s latest offerings are the result of careful analysis that has considered both market requirements and end-consumer needs. An example is the Fast Wrap 1250.
Developed to meet Tissue industry requirements, ECO WRAP 1050 is one of the latest additions to the Microline range of versatile, user-friendly bundlers. ECO Wrap is a bundler capable of using various types of plastic film as the wrapping material, thus avoiding wastage of materials and energy.
Microline automatic flow wrappers epitomise the quality and attention to detail that have always been a distinguishing feature of products manufactured by the company from Bologna. Over the years, Microline has developed various horizontal packaging solutions in response to customer requirements, the standout example being the FLOW WRAP 1000: a multi-pack bundler for AFH rolls.
In these difficult times, versatility plays a key role in overcoming difficulties and allowing firms to carry on competing at global level. The ability to adapt quickly to change is permanently bred into Microline’s DNA and the company has also applied this concept to the wide range of machines it offers.
The know-how and experience Microline has built-up over the years has made it a major player in the tissue market as well as in the food, cotton and cosmetics sectors. Microline offers complete lines for the food industry including conveyor belts, collation systems and outer packaging for coffee, tea, sugar, rice, bakery products, pasta, milk, yoghurt, ice-cream, etc
Microline's Tissue industry solutions have always been a feather in the cap of this Emilia-Romagna-based company. We supply high performing, top quality machines manufactured to the highest technological standards for this sector, using first-rate materials and components.
This coming 16th to 18th March Miami will be hosting Tissue World 2022. A stage upon which Microline intends to play a leading role, encouraged by its growing reputation in the Tissue sector that allows it to meet the entire needs of businesses of different types and sizes.